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Meet the Team

Caroline Read

Caroline Read Founder & Senior Course Tutor

Caroline is a Specialist Teacher who has practical experience in all areas of the Access Arrangements process and trains for LAs, Universities and SEN Services. Caroline’s book ‘Assessment Guidance for Access Arrangements’ was published by GL Assessment, and she contributed to the PATOSS/JCQ publication ‘Dyslexia: Assessing the need for Access Arrangements’. Her work has also been published in academic journals, by the TES and the RNIB, and she has worked with various publishers to develop tests. She was part of the working party which set up ‘Access Arrangements Online’ and has been involved with other DfE and Ofqual training and policy projects.

Lia Castiglione

Lia Castiglione Head of Training

Lia has been teaching and supporting learners of all ages for over 25 years and in varying educational settings. She is a specialist teacher who is highly experienced in all aspects of access arrangements, has held a current Assessment Practising Certificate since 2008 and regularly assesses in schools and colleges. Lia is the co-creator of a postgraduate access arrangements assessor course and is the author of the Patoss/JCQ book, ‘Assessing the Need for Access Arrangements.’

Debbie Pollard

Debbie Pollard

Debbie organises our online training programme and looks after the central office. Before joining Communicate-ed Debbie gained her Diploma in Advanced Surgical Nursing and worked as a Veterinary Nurse for nearly 20 years and as a NVQ assessor and internal verifier with a Veterinary Training Consultancy. She recently obtained her Level 1 award Teaching Aquatics. Debbie’s interests include running, swimming, walking and reading as well as spending time with her family, husband and two teenagers.

Amy Martin

Amy Martin

Amy is currently a course administrator for Communicate-ed, having set up the systems for administering our online courses. She holds a BSc in Psychology from Southampton University and is a qualified primary teacher. Amy is also a busy mum to two small children.

Katie Coles

Katie Coles

With a background in administration and communications, Katie carries responsibilities for Communicate-ed databases, website, financial administration and marketing.

Sarah Beard

Sarah Beard Course Tutor

Sarah is a Specialist Teacher who runs a number of accredited dyslexia courses through her company dittas Ltd (www.dyslexiatraining.net) She also offers teaching and assessment of dyslexic learners of all ages, through dyslexia services (www.dyslexiaservices.net) and works closely with local schools. Sarah has extensive experience of teaching and assessing learners of all ages, having worked for over twenty years supporting dyslexic learners, including ten years in a College of Further and Adult Education. Sarah also lectures locally and nationally on the subject of dyslexia and SpLD and was joint founder of the PAPAA course. She holds APC and AMBDA status.

Joanne Fallon

Joanne Fallon Course Tutor

Jo is a qualified teacher of the visually impaired (QTVI) who has worked with all ages from pre-school to further education since 1987. She worked in a London peripatetic service supporting children with a visual impairment for 15 years, serving 6 of the London Boroughs as well as heading a nursery. After working with Children with Severe Learning Difficulties in Melbourne Australia, Jo took on the role of Senior Advisory Teacher for Children and Young People with Visual Impairment in East Sussex, alongside volunteering with a local Association for the Blind.

Derek Heppenstall

Derek Heppenstall Course Tutor

Derek is a Teacher of the Deaf who has worked for many years modifying examination language for Awarding Bodies. He has represented the British Association of Teachers of the Deaf in liaising with the ABs and compiled the BATOD Language of Examinations booklet. He has also acted as an external adviser for Ofqual’s research into language modification. He prepares and presents the courses on Oral Language Modification for both CIEA and Communicate-ed.

Ally Howes

Ally Howes Course Tutor

Ally is a Specialist Teacher who has assessed pupils across various age ranges and settings, as well as working as a SENCo in a large mixed comprehensive school. Ally has led on both literacy and numeracy interventions working with pupils with a range of special educational needs. She has been part of a team of experts working with NFER to develop the National Reference Tests.

Abi James

Abi James Course Tutor

Abi is an assistive technology consultant and researcher, specialising in how technology can assist learners with dyslexia and other disabilities. Over the past decade she has led projects to develop, deploy and evaluate how both mainstream and assistive technology removes barriers to learning. Abi also works as a Research Fellow with the ECS Accessibility Team at the University of Southampton and chairs the British Dyslexia Association New Technologies Committee where she advises on the accessibility issues within exams.

Ros Lehany

Ros Lehany Course Tutor

Ros was an Adult Dyslexia coordinator at Dyslexia Action and has tutored on their Postgraduate certificate course. She worked part time at the Northern School of Contemporary Dance in Leeds for twelve years where she was responsible for diagnostic assessment, support and the administration of DSA related issues. As an independent consultant (Dyslexia Solutions) she delivers training across the sector and regularly carries out assessments to support DSA applications. From 2008- 2012 she was chair of the Association of Dyslexia Specialists in Higher Education (ADSHE) and during this time she was part of the Disabled Students Stakeholder Group at Student Loans Company.

Brian Rogers

Brian Rogers

Brian has extensive experience in the inspection and quality assurance of examination centres. He was formerly an Assistant Director (Communication) at the Welsh Joint Education Committee (WJEC) and a JCQ Centre Inspector as well as an adviser and presenter for the Regional Training Agency (RTA) and various Government bodies. He continues his role as a consultant in examination management, invigilation, centre inspections and malpractice procedures. In his various roles, it has afforded him extensive experience in a range of training for new and experienced exams officers and invigilators. He has also produced a range of training materials for both invigilators and exams officers.

Ronnie Young

Ronnie Young Course Tutor

Ronnie has been a teacher all her working life in schools, colleges, pupil referral units and prisons. During her long and varied career she has taught many children with special educational needs and those with behavioural difficulties, and has also managed large SEN departments. She has a particular interest in neuro-diversity (the hidden difficulties of dyslexia, dyspraxia, ADD/ADHD and Asperger syndrome) as she is herself severely dyspraxic, her elder son has Asperger syndrome and she has a nephew on the ADD/ADHD spectrum. She is a practising OFSTED inspector in both schools and colleges and is a recognised and respected trainer nationally and overseas, specialising in behaviour management and working with young people with neuro-diverse conditions.

Sue Pole

Sue Pole

Sue has always worked in customer service/admin and event organisation roles, and more recently she has been a Learning Support Assistant, helping to support children with special needs in a primary school. Outside of working hours Sue is very involved with church and a local choir group as well as looking after her two young sons.

Louise Green

Louise Green PATOSS Course Tutor and Speaker

Louise was assessed as being both dyslexic and dyspraxic as an adult, which explained the difficulties she has had with accuracy in reading and spelling all her life. She has been assessing both students and adults since she gained her RSA Diploma in 1989. She holds a practising certificate and teaching certificate, both issued by Patoss, and regularly assesses for access arrangements and the DSA. She currently teaches at an independent and a state school in Bucks, and carries out assessments at Bucks New Uni and various schools in Buckinghamshire, Bedfordshire, Hertfordshire and London.


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